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Virtual Web Designs – Mak...
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  Urgent System Maintenance
Posted by: vwdesigns - 15-01-11, 10:48 AM - Forum: Network Status / Server Upgrades - No Replies

Dear Valued Customer,

On the 15th January 2011, we will be carrying urgent upgrades to all our servers, we estimate that the upgrades will take no longer than 3 hours. This will involve brief downtime for customers, while we restart the Apache server(s) no more than 5 minutes.

We will be upgrading the operating systems to the latest version and making some new modifications to the Apache configuration and PHP configuration. We will also be installing some new security updates / modifications to the servers.

If customers are running specific customised software configuration (Non Standard), could you please let us know, as this may effect how the software runs.

We will also be taking this opportune to upgrade specific software to the latest stable software releases.

We will be upgrading the following software:

Centos Operating System
OpenSSL
CPanel
PHP 5
Apache
NuSphere Express
PhpMyAdmin
MySQL 5 Database Server
ASSP – Anti-Spamming Software

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  Christmas Opening Times – 2010
Posted by: vwdesigns - 23-12-10, 04:19 PM - Forum: Latest News - No Replies

May we take this opportunity to thank you for your custom throughout 2010 and to wish you a Happy Christmas and a Prosperous New Year for 2011.

24th – 29th December – Closed
30th December – 10:00 – 13:00
31st December – 4th January 2010 Closed

We will still offer email support over the Christmas and New Year period, however this will only be available for emergency issues only. Customers who are on support contracts, can contact us on our out of hours number as per normal.

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  VrDesk v1R1 Beta – Released
Posted by: vwdesigns - 22-12-10, 03:51 PM - Forum: Latest News - No Replies

After nearly 11 months of development work to make a robust and feature-rich helpdesk support suite, Virtual Web Designs are proud to announce a beta release of our new helpdesk suite called VrDesk, this has been designed to run on PHP 5.2.x and 5.3.x

VrDesk is helpdesk software that allows you to process your daily support request. It will help you to create a customer support centre where you can facilitate eased communication and issue tracking between customers and support staffs.

This version will only be available to register members, for testing. Please use our forums to report any bugs, etc. We hope to have the final release very soon.

VrDesk will be a major new release to our exiting range of software, and addresses a number of key issues, adds a lot of new functionality, and further increases the power of our Vr range of software.

Summary
• Easy and quick to manage your daily support request.
• With fully template based, it is very flexible to customise the look of the helpdesk.
• Save your money and get more compared with other competing software.
• Free update for one year.

Features

Front End User
• Create new ticket with or without user registration
• Ticket history and view individual ticket
• Customer can create and reply ticket via helpdesk website or by email
• Rate and comment tickets
• Knowledgebase directory
• Download directory
• Announcements
• Page

Back End (Admin and Staffs)
• Create new ticket for customer
• Browse and view tickets
• Tickets statistic
• Predefined reply
• Scheduled POP3 email processing to create tickets automatically
• Manage knowledgebase directory
• Manage download directory
• Manage announcement
• Private messages among staffs
• Manage departments
• Manage users unlimited number
• Job schedule for staff
• Ability to ban user through email address or ip address
• Flood control to avoid double ticket submission
• Customise helpdesk appearance using style sheet and template files
• Manage email templates

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  VrCommerce v1R4 Final Version – Released
Posted by: vwdesigns - 21-12-10, 10:48 AM - Forum: Latest News - No Replies

After nearly 10 months of development work to make a robust and feature-rich eCommerce system, Virtual Web Designs are proud to announce the final release of our new eCommerce software called VrCommerce, this has been designed to replace VrShop PRO and eShop Multishop. This version will consist of Multi-Shops and B2B functions and will also be compatible with PHP 5.3.x.

VrCommerce will be a major new release to our exiting range of eCommerce software, and addresses a number of key issues, adds a lot of new functionality, and further increases the power of our eCommerce range of software.

v1R3 to v1R4 – Release Notes

Fixes:
• Bug - Notice: Undefined index: postcode_required if country set to please select
• Bug - customer checks out and wants to change either the Shipping or Payment address, a "The page you requested cannot be found" error appears
• Bug - Homepage modules cannot use document library class methods because the "header" module was loading before the homepage modules.
• Bug - Disabling Bestseller items causes the limit to be (limit-1)
• Bug - setting controller had copy/paste bug for icon/logo check
• Bug - php.ini setting "max_upload_filesize" should be "upload_max_filesize" which explains why it didn't work
• Bug - Paypal standard sandbox mode shows "text_testmode" instead of the correct testmode message
• Bug - Postcode callback for address page was wrong
• Bug - When reviews disabled, sort by still shows reviews in list
• Bug - undefined index: default on customer edit screen for multiple addresses
• Bug - mail subject and sender were not decoding html for ", &, ', ø, etc causing mail not to send

Added:
• New - Additional attempts to get rid of the cache unlink error messages
• New - Paypal passing of state and phone for credit card address
• New - Copied products are disabled by default and marked with [*]
• New - Product Price Column on Product List page including special price
• New - Google Base Feed support for currency (USD, EUR, GBP)
• New - Removed "self" from related products and category parents
• New - Added Trim to address details to avoid spaces
• New - Added UCWords to address details to auto capitalize
• New - Alternating color rows for admin lists
• New - Added x_invoice_num to authorize.net
• New -Added slight improvement to category caching for empty categories
• New - Added support for discounts greater than product total for paypal standard
• New - Admin Order Edit
• Upgraded - document class loading in header.php
• Upgraded - currency library functions

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  VrReservations v1R2 – Released
Posted by: vwdesigns - 21-12-10, 10:46 AM - Forum: Latest News - No Replies

We are delighted to announce the immediate release of VrReservations v1R2 final version. VrReservations is an online booking system for Hotels, Guesthouses or anyone who requires a booking system for there website. The bespoke booking software allows you to start your own online booking system within minutes.

VrReservations has also been designed to simplify the task of online booking and to be incorporated into any website very easily. It also provides users with a unique, intuitive and easy to use interface that improves the way people use the web today.

Ideal for:

• Hotels
• Bed and Breakfasts
• Campsites
• Tour and Travel Company
• Or anyone who requires an online booking system
• And many more …..

v1R1 to v1R2 Release Notes

Added:
• New - Added 2Checkout Payment Provider
• New - Header Text, Slogan and Footer text for each language: General -> Settings -> Visual Settings
• New - automatic translation via Google: Languages Settings -> Vocabulary [Edit] [Translate via Google]
• New - Meta Tags <TITLE>, <KEYWORDS> and <DESCRIPTION> for each language: General -> Settings -> Visual Settings
• New - new settings in Contact Us module: time delay between sending emails and captcha verification
• New - Admin to ban users by IP or email: General -> Ban List
• New - Admin to change date format
• New - Admin to create and manage discount campaigns
• New - Admin to create/edit email templates via Mass Mail & Templates -> Email Templates
• New - Admin to define availability for rooms Hotel Management -> Rooms Management -> [Availability]
• New - Admin to define minimum nights stay per booking Modules -> Booking Settings
• New - Admin to define VAT for whole site or for separate country. General -> Countries [VAT]
• New - Admin to define whether to send or not copy of booking email to admin
• New - Admin to enter additional payment value: Bookings -> [Edit]
• New - Admin to pre-moderate comments via Modules -> Comments Management
• New - Admin to reserve rooms via Bookings -> Make a Reservation
• New - Admin to send mass mail to customers via Mass Mail & Templates -> Mass Mail
• New - Customer to leave additional info while booking and admin can read this
• New - Search available rooms with new parameter: max. adults
• New - WYSIWYG editor for Room Description fields and Hotel Info
• New - new system page "Terms & Conditions". Menu & Pages -> Edit System Pages [Terms and Conditions]
• Upgraded - Able to change system page name and automatic drawing of system pages at the top and bottom
• Upgraded - statistics for bookings: Added monthly "Income" calculation
• Upgraded – Can now edit date/time for news
• Upgraded - Added some changes in Gallery Module
• Upgraded - Contact Us module - Added telephone field and text-direction
• Upgraded - CSS Styles in default template
• Upgraded - Added local time on Front-End: now it show date/time translated into local language
• Upgraded - minor changes in admin panel style
• Upgraded - minor changes in installation module
• Upgraded - on rooms availability page Added more info, like price per night etc.
• Upgraded – Extra security against session hijacking attempts
• Upgraded - SEO links generating, also Added SEO links for news pages
• Upgraded - site styles renamed in templates and Added xml description for each template

Fixes:
• Bug - in calculating room price for booking, shown in booking description in admin panel
• Bug - in drawing calendar for availability search
• Bug - in drawing images for rooms in Front-End
• Bug - in drawing of module links in footer menu when module was installed
• Bug - on creating new customer with password encryption md5
• Bug - on creating new room with empty images
• Bug - removed \' from the search result text
• Bug - wrong currency displayed on Room Description page
• Bug - wrong prices values on room description page
• Bug - wrong time zone synchronization between Hotel and Rooms Availability calendar
• Bug - in saving meta tags for pages
• Bug: - "Web Page expired" message after search availability page
• Bug: - on create account page, when password encryption is turned 'On'

[/b]

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  Increase in Value Added Tax (VAT)
Posted by: vwdesigns - 18-12-10, 08:32 AM - Forum: Latest News - No Replies

On the 4th January 2011, the UK government will be increasing the standard rate of VAT from 17.5 per cent to 20 per cent. In line with this increase, this new rate will be reflected in our prices and any invoices you receive from us.

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  FTP and Mailservers IPv6 enabled
Posted by: vwdesigns - 06-10-10, 07:25 AM - Forum: Network Status / Server Upgrades - No Replies

Today we want to announce that our FTP- and Mailservers are IPv6 enabled.

They have been for some weeks now.
We have used the time to see if everything is running as stable as we expected.

We have completed all tests and didn’t notice any side-effects of the addition of IPv6 to our systems.

If you already are IPv6 connected to the internet and are using software, that’s supports IPv6 (Operating system and FTP/mail client), your system should automatically use IPv6.

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  VrReservations Beta v1r1 – Released
Posted by: vwdesigns - 29-09-10, 07:28 AM - Forum: Latest News - No Replies

We are delighted to announce the immediate release of VrReservations Beta v1r1. VrReservations is an online booking system for Hotels, Guesthouses or anyone who requires a booking system for there website. The bespoke booking software allows you to start your own online booking system within minutes.

VrReservations has also been designed to simplify the task of online booking and to be incorporated into any website very easily. It also provides users with a unique, intuitive and easy to use interface that improves the way people use the web today.

Ideal for:

• Hotels
• Bed and Breakfasts
• Campsites
• Tour and Travel Company
• Or anyone who requires an online booking system
• And many more …..

Features – Beta Version

Administration Area
• Secure Login with user permissions
• Full System Log
• Complete Contents Management System (CMS)
• Upload PDF Files i.e. Menus, brochures, so customers can download these from the frontend.
• Customers management
• Manage Admin and Customers account details
• Manage hotel rooms and room types
• Manage rooms availability
• Manage languages
• Manage site settings and statistics
• Manage bookings and payments
• Rooms and Room Types management
• Default and weekly day prices for rooms
• Bookings management and history
• Bookings statistics
• Book telephone orders directly into the system. Streamline the booking process. Allow staff to reserve rooms and input the guest’s information into the system. The changes in reservations are instantly reflected to other website users to prevent over-booking and improve your organisation
• Add new pages, modify existing pages or delete existing
• News
• Gallery
• CMS for pages with WYSIWYG
• Multi-Language support
• Multi-Currency support
• PayPal
• Offline Credit Card payments
• WorldPay

Customers Area
• Mange account info
• Manage current and previous bookings
• Search for available rooms


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  Support System Upgrade
Posted by: vwdesigns - 21-09-10, 08:20 AM - Forum: Network Status / Server Upgrades - Replies (1)

We will be upgrading our support system within the next few days to a new version of our support system. Our current support system will be taken offline, while the new support system is installed. We will also be importing the existing database into the new support database.

Please note there will be not ticket reply’s while the support system is being upgraded. Normally emails can still be sent to support@vwdesigns.co.uk

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  IPv6 Upgrade
Posted by: vwdesigns - 09-09-10, 01:30 PM - Forum: Network Status / Server Upgrades - No Replies

Dear Valued Customer,

We would like announce that we have now upgraded our servers and have changed our network from IPv4 to IPv6.

Internet Protocol Version 6 (IPv6), sometimes called the "next generation" IP protocol (IPng), is designed by the IETF to replace the current version Internet Protocol, IP Version 4 ("IPv4"), which is now more than twenty years old. Most of today's network uses IPv4 and it is beginning to have problems, for example, the growing shortage of IPv4 addresses.

IPv6 fixes many shortages in IPv4, including the limited number of available IPv4 addresses. It also adds many improvements to IPv4 in areas. The key benefits of introducing IPv6 are:

• 340 undecillion IP addresses for the whole world network devices
• Plug and Play configuration with or without DHCP
• Better network bandwidth efficiency using multicast and any cast without broadcast
• Better QOS support for all types of applications
• Native information security framework for both data and control packets
• IPv6 offers a higher level of built-in security, and it has been specifically designed with mobile devices in mind.
• Enhanced mobility with fast handover, better route optimization and hierarchical mobility

Difference Between IPv4 and IPv6

IPv4

• Source and destination addresses are 32 bits (4 bytes) in length.
• IPSec support is optional.
• IPv4 header does not identify packet flow for QoS handling by routers.
• Both routers and the sending host fragment packets.
• Header includes a checksum.
• Header includes options.
• Address Resolution Protocol (ARP) uses broadcast ARP Request frames to resolve an IP address to a link layer address.
• Internet Group Management Protocol (IGMP) manages membership in local subnet groups.
• ICMP Router Discovery is used to determine the IPv4 address of the best default gateway, and it is optional.
• Broadcast addresses are used to send traffic to all nodes on a subnet.
• Must be configured either manually or through DHCP.
• Uses host address (A) resource records in Domain Name System (DNS) to map host names to IPv4 addresses.
• Uses pointer (PTR) resource records in the IN-ADDR.ARPA DNS domain to map IPv4 addresses to host names.
• Must support a 576-byte packet size (possibly fragmented).

IPv6

• Source and destination addresses are 128 bits (16 bytes) in length.
• IPSec support is required.
• IPv6 header contains Flow Label field, which identifies packet flow for QoS handling by router.
• Only the sending host fragments packets; routers do not.
• Header does not include a checksum.
• All optional data is moved to IPv6 extension headers.
• Multicast Neighbor Solicitation messages resolve IP addresses to link-layer addresses.
• Multicast Listener Discovery (MLD) messages manage membership in local subnet groups.
• ICMPv6 Router Solicitation and Router Advertisement messages are used to determine the IP address of
• the best default gateway, and they are required.
• IPv6 uses a link-local scope all-nodes multicast address.
• Does not require manual configuration or DHCP.
• Uses host address (AAAA) resource records in DNS to map host names to IPv6 addresses.
• Uses pointer (PTR) resource records in the IP6.ARPA DNS domain to map IPv6 addresses to host names.
• Must support a 1280-byte packet size (without fragmentation).

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